FAQ

Q: When will my KN95 masks be shipped out?
A: All pre-orders placed before 4/25/2020 are in the process of shipping out. We are currently sold out of KN95 masks as of 5/7/2020.
 
Q: When will my face shields be shipped out?
A: Face shield pre-orders placed on or before 4/25/2020 are expecting to ship out the week of May 21st. For orders placed after 4/26/2020, we're expecting a lead time of 5 weeks. 
 
Q: When will my gowns be shipped out?
A: We anticipate to start shipping approximately 6 weeks after orders were initially placed.  These are being custom made for you.  We don't make it until you order it.
 
Q: Can any brand of headlight attatch on to the face shield?
A: Yes, you can use your headlight on your loupes or goggles as you would normally. You can also request an "ORASCOPTIC-TTL" mount from your light company to mount your light on the visor itself. This attachment is standard across the industry and has two screws and holes.
 
Q: Can I re-use the face shield?
A: Most PPE is one-time use. We recommend you to replace the shield after every patient or when soiled. 
 
Q: Can I adjust the head strap of the face shield?
A: Absolutely! This is fully adjustable.
 
Q: Is the head strap on the visor comfortable?
A: Yes, we have padding specifically designed for all day use