Christian W.
Long lasting. Touch sensor is nice
Praneetha V.
Order got delivered on time .
Janna H.
Battery is good. Paid expedited shipping and did not receive it until I called a couple of weeks later and then asked why I still had to pay expedited when I have not received it. The rep told me that she was sending it expedited this time so I still had to pay it even though it was ordered about 2 weeks prior. Unfortunately this is not the first time I have had an issue getting something shipped. I sent my glasses back to have them adjusted when I first got them and did not receive them after about 6 weeks so I called and they had not been shipped back out after repair. Products are fine, just have to stay on top of getting what you purchase. But on the positive side, they did ship an extra battery to me to compensate when they forgot to return my loupes.
Neha G.
Really bad experience
I have been using their light for 12 years, old battery broke, so I got a new one. Connection is lose that it is hard to work with. When I contacted the customer care they said it could be a compatibility issue with the old, however, nothing like this was mentioned on the website or in product description, even there was no clear picture of that part of battery on website. When I checked reviews , I figured out that I am not the only one facing this problem, other reviews clearly mention that battery connection with light is lose and causes the light to tien off from time to time.
Customer care wants to send me battery and my light back to them at my shipping cost for check up. Obviously they will charge Mr another 350$ or more for some replacement.
Not even customs enough to provide loaner or return.
Highly disappointed, guess I will just eat up the cost and buy another light from another company. Not worth spending time and energy here.
Andre K.
You have to replace battery every other year or so. Just lost another battery. It is a third replacement. Have another loops and headlight from different company with no problems for over 10 years.
Will not buy this again
Fabiola M.
I just replaced my old one. Have been using Ultralight Optics for years. I was due for an upgrade. Expensive, but no regrets about the expense.
Jason A.
I like the no touch or switch battery. A marked improvement to what I was used to.
Patricia W.
I’ve been using my feather light loops from ultralight Optics for years, and I love them. I bought them at the Yankee dental convention in Boston. The light is such a nice, clean light that it gives me amazing vision in the patient’s mouth. The loops themselves help me see With amazing clarity. I’ve been very happy with the whole system. I recently had to replace the battery pack after years of use and I feel like it was well worth the cost of a new battery. It lasted a long time.
Alison
For amount of $$ power is weak
Fabiola J.
It works great. I don't have to click it to turn it on. Slight touch and it is on.
Lynn X.
This battery is lightweight and works well!
krista w.
I can’t do my job without my light.
Deborah
Worked as expected
Had dropped my previous one and needed a quick replacement.
And they delivered
Rodger L.
Have had several of these over the years and they work great. Only issue is I wish the clip wasn’t so tight. Very difficult up clip it over a belt.
Christian W.
All my Ultralight Optics products work at least as well as promised to meet & often exceed my high expectations.
Their service has been uniformly great too!
Alexander R.
Couldn’t be happier with the light and battery. Used everyday in clinic and OR without issue.
Amber L.
I’m very pleased with this battery pack. My boss gave me his old one that had lasted 7 years and it gave up the ghost a few weeks after he gave me it, ha! So I bought this as a replacement. My only complaint, and I’m hoping to get some feedback from the company, is that the light cord doesn’t seem to stay in all the way and I’ll have to push it back in a few times a day while working.
Martha M.
Battery last only 7 hours
Thi Thi P.
Great battery but does it have a shelf life ?
Mark S.
Previous battery latest 1 year beyond replacement date. New battery works great.
Rosie L.
I love the mini headlamp!
Brittany R.
Great product! Fast shipping!
Mathew M.
Love your products and customer service!
Ricky B.
Very nice, find myself working on my pt. and operators light will not be in right spot
Michael C.
I have been using the ultralight battery pack since I started dental school in 2012. I love its ease of use, bright light, and longevity.
Ihab S.
UltraLightOptics is one of the best dental light in the market ! highly recommend
Basel D.
The light works perfectly well. Love the turn-on option with the touch of my elbow. A tad dimmer than my Heine light but still plenty strong.
Scott W.
Great reliable product
Lydia M.
Best light I have ever used!!! Battery lasts all day!!!
GAVIN C.
I've used this system for years now, alternating 2 batteries. The batteries have lasted approximately 2 -3 years before they start to diminish in the time they are charged.
Jennifer R P.
Battery lasts more than an 8 hour day
Simon T.
I ordered the new battery pack replacement and found out that the old charging cable did not fit the new pack. Called customer service and they send me the new charger.
Very grateful,
Simon
Henry W.
The first version their light connection loosen up after some use and I have to use an elastic band to hold it in this angle for it to work. I got the second version which they changed the connection at the battery, but the battery died in like 2 years all of a sudden without fading like most battery. It just won't charge, and the first one still works .... Wonder if they have a built-in mechanism that killed it after a certain use. The second version also has an expiration date which I find odd with these products.